Last updated: 25 November 2025

1. Introduction

Memory Maker Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us, including:

Contact information (name, email address, phone number)
Funeral home business details
Photos and media files uploaded for tribute video creation
Communication preferences

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our tribute video services
Process and complete transactions
Send you technical notices and support messages
Respond to your comments and questions
Communicate with you about products, services, and events

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to object to or restrict processing
The right to data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

8. Third-Party Services

We may use third-party service providers to help us operate our business and provide services to you. These providers have access to your personal information only to perform specific tasks on our behalf.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through the contact form on our website.